About
Villa Management Sri Lanka
We are a villa & property management company,
expert in short-term vacation rentals in Sri Lanka
About Villa Management Sri Lanka
10+ Years of Experience in Managing Villas
With more than 10 years of experience in the Sri Lanka villa market, we provide a whole villa management service to property owners.
During our years of operations in Sri Lanka, we have built strong relationships with the major players in the industry.
These connections have enabled us to grow a proven track record of consistently high quality service.
We have a reputation for providing the best villa maintenance, customer service, and applying the highest industry standards in villa management.
Holiday Rental Management for 150+ Properties Managed
We directly manage over 150 villa properties in Sri Lanka and employing many local property experts.
Our team is composed of experts in hospitality, real estate, tourism, marketing and many more, who have been working with us for a long time, all of who have developed expertise in the Sri Lankan Villa market.
Everyone working at VIlla Management Sri Lanka treat every villa as an individual entity, understanding that its uniqueness requires an independent approach.
Our team review every detail, including opening closets, moving couches, and reviewing underneath rugs/carpets for inspections to ensure all the properties are well maintained.
Villa Management with a Personalised Service
At Villa Management Sri Lanka, we deliver a personalised and customised hospitality service that gives customers the maximum degree of freedom from managing your property whilst still maximising profits…all with European standards of care and quality.
We aim to solve all the problems owners may experience from managing their own property, making it a hassle-free experience.
At the same time, we provide top-notch hospitality service to all villa guests, making their experiences memorable and unique.
$45 Million Of Property Under Management
The total value of assets we manage now exceeds $45 Million thanks to the exceptional properties we have been working with over the years.
Some of the most exceptional Sri Lankan properties are under our management and we are continuing to expand.
We Have Welcomed Over 50,000 Guests
We have welcomed more than 50 000 guests into our properties and each one of them has been treated with the highest standards of hospitality to ensure their satisfaction.
Every suggestion and comment we receive from these guests helps us in providing the best service possible.
What You Get From Us:
Maximize Profits
Hassle-Free
Transparency
No Monthly Fee
Pick Your Package
Maximize Profits
We believe that your property has potential and with all the experience and expertise we have, we can help you to boost revenues and maximize profits from your villa.
1. Years of Experience
We have years of experience operating in the villa industry in Sri Lanka, so we are familiar with the customers’ needs and can accurately predict and set the correct positioning, pricing, and competitive strategies for villas of different categories.
Our airbnb profile has one of the largest number of positive reviews and your listing will be on the front page for maximum exposure.
2. Professional Organization
We, as a British company, operate on the highest international standards. We rigorously conduct market studies and research to find the best pricing and positioning strategies for our villas in different locations.
Every step of operation is well managed and documented, to make sure each and every decision we make is based on scientific studies and industry standards.
We have departments in sales, marketing, e-commerce, accounting, and reservation, each with its own expertise in the field.
3. Wide Range of Partners and Contacts
From our years of experience, we have built positive connections with the big players in the industry, including villa suppliers, villa agents, tour agents, and many others.
With this extensive network, we can guarantee the maximum exposure for your property and the most savings from operational expenses.
Hassle-free
At Villa Management Sri Lanka, we offer one-stop full management service to villa owners.
1. Reservation
A professional office team takes care of guest’s requests, inquires about their specific needs and demands, and pre-arrange their requests with the operational team for a start of the perfect holiday. They will, with their professional training, act as the representative of the villa to fulfil every demand.
The team also takes care of numerous requests from all online and offline agents, using the most up-to-date reservation and booking software, to avoid any double-booking or mistakes, maximizing efficiency.
You, as a villa owner, will receive a special link to your property and get real-time updates on any new reservation through email.
You can sit back and relax, while we take care of the communication with the guests.
2. Check-in/Check-out
As with many private villa rentals, the biggest headache will be guests’ check-in time…It might be 2 am in the morning, or an unannounced arrival early in the morning. With our professional team of villa managers, this is no longer be a hassle.
The team will pre-arrange check-in time with the guests, and wait for them no matter how late it is into the night, and always with a big smile on their face to settle them into the villa.
With years of experience, they’re also experts in complaint solving and negotiation. They will be the one to communicate with guests who check-out late with professional attitudes to guarantee a satisfactory result.
Every villa has its unique characteristics and different safety precautions, so our villa manager team will introduce the villa individually to the guests and showcase them.
3. Villa Maintenance
Another challenge is the constant need for maintenance. Whether it is repainting the wall, fixing broken chairs, dealing with an electric shortage, or plumbing problems, we have a professional maintenance team to take care of the matter professionally and efficiently.
You will be consulted and informed of any maintenance work taking place in the villa.
We have a team of expert villa inspectors that determine the severity of the problem and whether it would impact guests’ experience.
They will choose a time in the low season to block certain dates to fix problems that are insignificant, or communicate with the guests to settle them in one of our other villas if the problem is significant and urgent.
Everything is done to guarantee maximum occupancy and guest satisfaction.
With years of experience in the industry, we have reliable partners and contacts for villa supplies, so you will always get supplies with the best performance/price ratio on the market and have the decision making power to choose which material/brand to repair or replace the broken parts.
Transparency
Transparency is how we grow and maintain long term trust with villa owners, as every step of our operation is documented and traceable.
You can always see details of every expense and we have all the receipts, documents, and photos to support every decision we have made.
1. Monthly Report
You will receive a detailed monthly report, all the reservations made on your villa, revenue, expenses, occupancy, average daily rate, month / year to date statistics, etc.
In this report, you can clearly see the performance of your villa and all operational expenses.
2. Communication
Communication is vital and we will never make any decision on your villa without your consent.
Whether it is replacing the pool towel, repainting the wall, or renewing the WiFi subscription, you have all the decision making powers to choose whether to replace or repair it, and what brand / style / material / price would suit you.
All the defects will be documented with pictures and options will be presented clearly for you to decide.
3. Reservation
You will be given a specific link to your property that you can check in real-time all the reservation details, including length of stay, name, rate, channel etc. so you can still monitor your property even when far away.
No Monthly Fee
We don’t charge any monthly fee: Our commission is based on the revenue we generate.
This motivates us to proactively market your villa, gain exposure ans maximise rental yields, as the more you earn, we earn more too.
Our fees are competitive and our service is excellent: with full management package and all the benefits of working with us, we believe 18% of revenue for every booking is justified.
Pick Your Package
We come up to you with options.
Whether you want to pick our Full Management Package or Digital Marketing Package.
The different package, have different terms and benefits…you are in control of deciding what you need
